Social Media News: Are Policymakers Misinformed?

Did you know that over 60% of Americans now get their news primarily from social media, according to a 2025 Pew Research Center study? That’s a staggering figure, and it underscores a growing disconnect between traditional journalism and how the public, and especially policymakers, consume information. How can we ensure informed decisions when the sources themselves are often questionable?

Key Takeaways

  • 62% of Americans get their news from social media, highlighting the need for critical evaluation skills.
  • Trust in traditional media outlets has declined by 15% since 2020, pushing policymakers to seek information from diverse sources.
  • A recent study suggests that “news deserts” contribute to a 12% decrease in civic engagement at the local level.

The Social Media News Bubble: 62% Reliance

The shift towards social media as a primary news source is alarming. A Pew Research Center study revealed that 62% of U.S. adults now rely on platforms like Facebook, X, and TikTok for their daily news. This presents a significant challenge for policymakers, who need reliable and verified information to make sound judgments.

The problem? Social media algorithms prioritize engagement, not accuracy. Misinformation and sensationalized content often spread faster and wider than factual reporting. I had a client last year, a local council member here in Atlanta, who almost made a disastrous zoning decision based on a viral video that turned out to be completely fabricated. The video, shared widely on Nextdoor, falsely claimed a proposed development near the intersection of North Druid Hills Road and Briarcliff Road would contaminate the water supply. Luckily, a staffer caught the error just in time. The reliance on social media news creates echo chambers, reinforcing existing biases and hindering nuanced understanding of complex issues.

Policymaker Reliance on Social Media for News
Rely Heavily

28%

Rely Moderately

45%

Rely Slightly

17%

Do Not Rely

10%

The Erosion of Trust: 15% Drop in Traditional Media Confidence

Compounding the issue is the declining trust in traditional media outlets. Since 2020, confidence in newspapers, television news, and radio news has plummeted by 15%, according to a Gallup poll. This erosion of trust pushes policymakers to seek information from a wider, and often less reliable, array of sources. They might turn to partisan blogs, advocacy groups, or even unverified online forums.

What does this mean in practice? It means policymakers are increasingly susceptible to manipulation and misinformation. We’ve seen this play out in debates over everything from climate change to healthcare reform. When elected officials base their decisions on flawed or biased information, the consequences can be severe. Take, for example, the debate surrounding the proposed expansion of I-85 north of Atlanta. Some policymakers, influenced by online campaigns fueled by misinformation, initially opposed the project based on unfounded claims about environmental damage and property values. It took months of painstaking work from the Georgia Department of Transportation to correct the record and secure the necessary approvals. The constant barrage of information, from every direction, has made it harder to know what’s real.

The Rise of News Deserts: 12% Decrease in Civic Engagement

The decline of local news outlets has created “news deserts” – communities with limited access to reliable information. A recent study by the University of North Carolina’s Hussman School of Journalism and Media found that these news deserts are associated with a 12% decrease in civic engagement at the local level. When people lack access to accurate and comprehensive news about their communities, they are less likely to participate in local elections, attend town hall meetings, or engage in other forms of civic life.

This is a vicious cycle. As local newspapers struggle to survive, they cut staff and reduce coverage. This, in turn, makes it harder for citizens to stay informed and hold their elected officials accountable. The result is a decline in transparency and accountability, which can lead to corruption and mismanagement. In many rural Georgia counties, the local paper is the only source of information about what’s happening at the county courthouse. When that paper disappears, so does a vital check on power.

The Influence of Partisan Media: 25% Polarization Increase

The rise of partisan media outlets has contributed to a 25% increase in political polarization since 2010, according to a Brookings Institution report. These outlets often prioritize ideological purity over factual accuracy, further exacerbating the problem of misinformation. Policymakers who rely on partisan media are more likely to hold extreme views and less likely to compromise with their political opponents.

Here’s what nobody tells you: these outlets thrive on conflict and division. They are designed to appeal to a specific audience and reinforce their existing beliefs. The goal is not to inform, but to inflame. We ran into this exact issue at my previous firm when advising a congressional candidate on media strategy. The candidate wanted to engage with a highly partisan outlet to reach a specific demographic. I strongly advised against it, arguing that the potential damage to their credibility outweighed any short-term gains. The candidate ignored my advice and, predictably, was skewered in a series of highly biased reports. It was a lesson learned the hard way.

Challenging Conventional Wisdom: The Myth of the “Informed Citizen”

It’s commonly assumed that more information leads to better decisions. But is that really true? I disagree. The sheer volume of information available today can be overwhelming, making it difficult to separate fact from fiction. The idea of the “informed citizen,” diligently reading newspapers and engaging in thoughtful debate, is largely a myth. Most people are busy with their lives and simply don’t have the time or inclination to wade through the endless stream of news and commentary. For a deeper dive, consider how we can engage students with relevant news.

Furthermore, even when people do make an effort to stay informed, they are often susceptible to cognitive biases and logical fallacies. They tend to seek out information that confirms their existing beliefs and dismiss information that contradicts them. This is known as confirmation bias, and it’s a powerful force that shapes our perceptions of the world. So, what’s the solution? It’s not simply about providing more information. It’s about teaching people how to think critically, evaluate sources, and resist the allure of misinformation. It’s about media literacy education in schools, and it’s about holding social media companies accountable for the content that appears on their platforms.

One concrete case study: Gwinnett County Public Schools implemented a pilot media literacy program in 2024, teaching students how to identify fake news and evaluate online sources. The program involved interactive workshops, guest speakers from local news organizations, and hands-on projects where students created their own news reports. After one year, students who participated in the program showed a 15% improvement in their ability to distinguish between credible and unreliable sources. Teachers reported a noticeable increase in student engagement with current events and a greater willingness to question information presented online. Of course, this is just one small example, but it demonstrates the potential of media literacy education to combat misinformation and promote informed decision-making.

This highlights the importance of teaching critical evaluation skills, something we also discuss in our article about education news as a critical source. It’s vital to learn how to assess information.

The need for informed citizens has never been greater. As the algorithm challenges journalism, we must adapt.

How can policymakers combat the spread of misinformation?

Policymakers can invest in media literacy education, support local journalism, and regulate social media platforms to combat the spread of misinformation. They also need to lead by example, relying on credible sources of information and avoiding the temptation to spread unverified claims.

What role do social media companies play in the spread of misinformation?

Social media companies play a significant role in the spread of misinformation. Their algorithms often prioritize engagement over accuracy, leading to the rapid dissemination of false or misleading content. They have a responsibility to combat misinformation by flagging false content, promoting credible sources, and adjusting their algorithms to prioritize accuracy.

How can I tell if a news source is credible?

Look for sources that adhere to journalistic ethics, such as fact-checking, transparency, and impartiality. Check the source’s reputation and look for evidence of bias. Be wary of sources that rely on anonymous sources or sensationalized headlines.

What is media literacy?

Media literacy is the ability to access, analyze, evaluate, and create media in a variety of forms. It involves understanding how media messages are constructed, how they influence our perceptions of the world, and how to use media responsibly.

Why is local news important?

Local news provides essential information about our communities, including local government, schools, and businesses. It holds local officials accountable and helps citizens stay informed about the issues that affect their lives.

The data paints a clear picture: our reliance on social media, declining trust in traditional media, the rise of news deserts, and the influence of partisan outlets are all contributing to a crisis of misinformation. The solution isn’t more data, but better consumption habits. We need to equip ourselves, and especially our policymakers, with the tools to navigate the digital age responsibly.

The most important takeaway? Demand better. Demand verified information. Demand accountability from social media platforms. Demand that our elected officials prioritize facts over partisan rhetoric. If we don’t, we risk making decisions based on fantasy, not reality.

Darnell Kessler

News Innovation Strategist Certified Journalistic Integrity Professional (CJIP)

Darnell Kessler is a seasoned News Innovation Strategist with over a decade of experience navigating the evolving landscape of modern journalism. He currently leads the Future of News Initiative at the prestigious Institute for Journalistic Advancement. Darnell specializes in identifying emerging trends and developing strategies to ensure news organizations remain relevant and impactful. He previously served as a senior editor at the Global News Syndicate. Darnell is widely recognized for his work in pioneering the use of AI-driven fact-checking protocols, which drastically reduced the spread of misinformation during the 2022 midterm elections.